Contact us if you would like to register a complaint or simply want more information.
This website and its associated URL assignments and internet corollaries.
Any information relating to an identified or identifiable natural person.
Any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
A natural person whose Personal Data is being Processed.
A natural person under 13 years of age.
We/Us/Our (not case sensitive)
Red Pixel Studios, Inc. based in Owensboro, Kentucky, USA
Data Protection Principles
We practice the following data protection principles:
- Processing is lawful, fair, transparent. We always consider your rights before Processing Personal Data.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than required.
- We will do our best to ensure the accuracy, integrity and confidentiality of your Personal Data.
You have specific rights governing your Personal Data. You have the right to;
Know whether your Personal Data is being gathered and processed, from where it is obtained and why and by whom it is processed.
Access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data.
Request modification or erasure of your Personal Data that is inaccurate or incomplete.
In certain circumstances you may request erasure of your Personal Data from our records.
In certain cases you may restrict the Processing of your Personal Data.
Object to Processing
In certain cases you may object to Processing of your Personal Data (i.e. direct marketing).
Object to Automated Processing
In certain cases you may object to automated Processing (not to be subject to a decision based solely on automated Processing) such as profiling. You may exercise this right whenever there is an outcome of the Processing that produces legal effects concerning or significantly affecting you.
Obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Lodge a Complaint
In the event that we refuse your request under the right of Access, we will provide you with a reason for the refusal. Contact us if you are not satisfied with the way your request was handled.
Supervisory Authority Help
Request the help of a supervisory authority and the right for other legal remedies.
Withdraw any given consent for Processing of your Personal Data.
Information We Gather
There are several ways we may get personal information about our users including:
Information (i.e. e-mail address, name, billing address, home address) that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on our Sites.
Information about you that is publicly available.
Information that is automatically stored in cookies and other session tools. This information is used to improve your customer experience. When you use our services or look at the contents of our Sites, your activities may be logged.
Information from our trusted affiliates with confirmation that they have legal grounds to share that information with us. This is either information you have provided to them directly or that which they have legally gathered about you.
We use your Personal Data on legitimate grounds and/or with your consent in order to
- provide you with products/services (i.e. registering your account, providing requested products/services, providing requested promotional items, communicating and interacting);
- enhance your customer experience;
- fulfill a contractural or legal obligation.
- to identify you;
- to provide you a service or to send/offer you a product;
- to communicate either for sales or invoicing;
As long as you have not informed us otherwise, we consider offering you products/services that are similar or the same as your purchasing history/browsing behavior to be of legitimate interest.
- to send you personalized offers* (from us and/or our carefully selected partners);
- to administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/services;
- to conduct questionnaires concerning client satisfaction;
We Process your Personal Data in order to fulfill obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymize Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than necessary.
We may process your Personal Data for additional purposes that are not mentioned here, but only in ways that are compatible with the original purpose for which the data was gathered. To do this, we will ensure that the link between purposes, context and nature of Personal Data is suitable for further Processing; the further Processing would not harm your interests and there would be appropriate safeguard for Processing.
Affiliate/Law Enforcement Access
We do not share your Personal Data with unknown entities. In some cases Personal Data is provided to our trusted affiliates in order to either make providing the service to you possible or to enhance your customer experience. We only work with affiliates who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to affiliates or law enforcement when we are legally obliged to do so. We may disclose your Personal Data to affiliates if you have consented to it or if there are other legal grounds to do so.
- Google Analytics – IP address
- MailChimp – email address and name
- Stripe – name, address, phone, credit card
- PayPal – name, address, phone, credit card
We take all reasonable precautions and follow industry best practices to make sure your Personal Data is not inappropriately accessed, disclosed, altered or destroyed. We employ safe protocols for communication and transferring data and use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks and keep them updated with security patches.
Though we cannot guarantee security of information, we promise to notify applicable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
Note that you are responsible for keeping your username and password secret if you have an account with us.
Age of Consent
By using our Sites, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our Sites.
We may store a number of cookies on your device that can be loosely grouped into categories. You have control whether cookies under the Preference, Statistic, Marketing and Other categories load or not. The cookies within the Necessary category cannot be disabled due to the specific dependencies.
Though they do not contain any personal information, necessary cookies help make a site usable by enabling basic features like navigation and access to secure areas.
Preference cookies enable the storage of information that can be used to add convenience and modify the way the website responds or looks.
Statistic cookies help us monitor the performance of our site and understand how users interact with it by collecting information such as how requests were handled, the visit duration and the number of pages viewed.
Marketing cookies are used to track users as they move from one site to another. They allow us to display advertisements that relate to user interests instead of bombarding them with irrelevant advertising content.
Other cookies are those that belong to more than one of the standard cookie groupings or have not yet been classified.
Please contact us if you identify a cookie being set to which you have not given consent so we may investigate and remedy the situation.